ChannelSkills Help Centre
Approved public guidance · Knowledge version 2026-08-09.1
ChannelSkills is an independent evidence-based intelligence platform for discovering, comparing and strengthening enterprise AI transformation capability. It is not a generic directory and it does not treat unverified claims as proof.
USA and UK companies begin with authoritative supplied records. A visitor finds the company, confirms the correct website and reveals the canonical profile. Missing companies can be submitted without inventing verification or capability data.
A claimant signs in with an authenticated company-domain identity and confirms the company website. Trusted canonical domain matches can establish the first owner; later administrators require owner approval. Claiming never changes verification, scores or rankings by itself.
Organisation credentials and individual certifications remain separate. Claimed, validated and independently verified states are labelled distinctly, and only current governed evidence can become scoring-eligible.
Verified means ChannelSkills has recorded an approved verification method, source, reviewer decision and freshness state. A company confirmation or employee attestation remains claimed until independent review is complete.
Company-level records and privacy-protected aggregates can be public. Employee identities, private evidence, secure tokens, buyer requirements and agent workspaces remain permission-bound. Users can submit governed privacy requests after authentication.
An authorised organisation administrator can invite approved company-domain colleagues. Each invitation uses an expiring single-use token. Credential contributors can submit claims without creating an administrator account, and identities remain private by default.
Authenticated business-domain buyers can structure a private requirement, discover evidence-relevant providers, create a governed shortlist and explicitly approve an opportunity. Providers are never contacted automatically.
The methodology currently under governance review totals 100 points across verified professionals, partner credentials, services, delivery evidence and evidence quality. Rankings remain disabled until approval; every future published point must be explainable.
Core profile discovery, claiming, evidence submission and basic sharing remain available without payment. Premium foundations cover advanced agents, benchmarking, analytics and automation; commercial status can never alter verification or ranking.
USA and UK have authoritative launch datasets. Germany, Australia, India, UAE, Singapore and Japan retain honest regional architecture and Coming Soon states until authoritative lists and approved localisation are supplied.
Use the governed correction route to identify the record and supporting source. ChannelSkills preserves audit history, separates disputed claims from verified evidence and records the review outcome.
Yes. ChannelSkills verifies authority, reviews the requested scope and distinguishes removable platform content from lawful public-source facts and required audit records.
The launch-priority Enterprise AI Solution Agent helps providers analyse requirements and draft evidence-backed solution responses. It cannot invent credentials or make external commitments, and every consequential output requires human approval.
The AI News page can display a rights-approved regional RSS.app feed from its named source. ChannelSkills preserves source branding and links visitors to the original publisher. No feed is presented as active until its syndication, attribution and regional configuration are approved.
No. ChannelSkills is independently produced and does not claim affiliation, sponsorship or endorsement by CRN, The Channel Company, Microsoft, OpenAI or Anthropic.
Search for the company using its name or website first. If no canonical record appears, use Apply to Join to submit the company name and official website for review; submission does not create verification or a ranking.
ChannelSkills is for qualified technology solution providers with evidence of relevant enterprise AI capability. One recognised company credential is the minimum admission requirement; an application is reviewed before a company is presented as qualified.
ChannelSkills currently distinguishes Global Systems Integrators, Managed Service Providers and Value-Added Resellers. Company-confirmed classifications remain separate from independently verified classifications.
Protected ChannelSkills workflows use Sign in with ChatGPT. Sign in is required only when a task needs identity, permissions or a private workspace; public search and public profiles remain available without it.
An authorised company administrator can add organisation evidence and invite company-domain colleagues to contribute individual credentials. Submissions remain claimed or under review until the governed verification process is complete.
ChannelSkills does not publish a fixed review-time promise. Evidence remains clearly labelled while it is awaiting review, and no unverified submission is silently promoted to verified status.
Describe the company, capability, credential or delivery need in Find an AI Partner. Results use canonical provider records and governed public evidence; filters can then narrow the market, provider type and evidence required.
Yes. Public comparison lets you compare up to four provider profiles using the same governed evidence boundaries. It does not save a shortlist, contact a provider or assert an unpublished ranking.
No provider is contacted automatically. Buyer requirements, shortlists and opportunities remain private until an authorised user explicitly approves the relevant next action.
ChannelSkills is available as a Progressive Web App on supported browsers. Use Install as app when shown, or use your browser's install or Add to Home Screen option.
English is the only published language today. German, Japanese and Arabic are being held behind review gates until their content, legal wording, routes and - where relevant - right-to-left behaviour are fully approved.
Essential public guidance is available outside the assistant, and the Help Centre is designed for keyboard and screen-reader use. If a barrier prevents access, use the human-support option and describe the page and assistance required.
Do not include secrets, credentials or sensitive personal data in ordinary site fields. Use the Help Centre's human-support route, choose Security issue and provide only the minimum detail needed for the team to respond safely.
Use the Help Centre's human-support route and choose Formal complaint so the issue is clearly identified for review. Privacy complaints can also use the governed data-rights route.
Use the Help Centre's human-support route and choose Strategic partnership. The structured enquiry keeps your organisation, objective and prior conversation together so the relevant person can review it without asking you to repeat the context.